Yokohama DMC — agent guide

The numbered cards above show what we package in Yokohama; this section explains how each experience actually runs on the ground — the timing, the ticketing, the guiding and the type of client each one suits. Yokohama sits in Kanto, the gateway region almost every Japan itinerary passes through, so it slots into programs without a single extra flight. Because Yokohama runs on Japan's four-season temperate calendar, the headline windows are cherry blossom in late March and April and autumn foliage in November, with clear dry winters and hot, humid summers between. Every program below is operated at net rates with transfers and licensed guides included, and the trade desk will combine any of them into half-day, full-day or multi-day modules within 24 hours of your enquiry.

Minato Mirai 21 & Landmark Tower

Minato Mirai 21 & Landmark Tower is the signature stop that gives a Yokohama program its sense of place. We sequence it deliberately — first on a clear morning or last in the golden hour — because arriving at noon wastes both the view and the visitor. The surrounding logistics are simple when pre-planned: parking and access sorted, tickets where required pre-issued, and a guide who knows the quieter vantage points away from the selfie cluster. Mobility-limited clients can be accommodated on most routes with notice. Pair it with a nearby cultural or coastal stop and the half day virtually sells itself.

Operationally, Minato Mirai 21 & Landmark Tower runs from any Yokohama hotel with pickup times confirmed the evening before. Arrival is via Via Tokyo — 30 min by train, and with 30 min from central Tokyo; 30 min from Haneda, the excursion day is planned around realistic, GPS-tracked drive times rather than brochure optimism. Your clients get a named driver, a licensed guide where the program includes one, and the 24/7 desk number printed on every voucher.

Season shapes this experience more than most clients realise. Because Yokohama runs on Japan's four-season temperate calendar, the headline windows are cherry blossom in late March and April and autumn foliage in November, with clear dry winters and hot, humid summers between, so the desk will tell you plainly how Minato Mirai 21 & Landmark Tower performs on your travel dates — which weeks flatter it, which merely tolerate it, and when an alternative serves the file better. That candour at quotation stage is cheaper than disappointment after travel, and it is the habit that keeps agencies routing their Yokohama programs through one ground operator instead of three suppliers who each blame the others.

Yokohama Chinatown

Yokohama Chinatown is the kind of local experience that separates an operated itinerary from a list of bookings in Yokohama. We treat it with the same discipline as the headline sights: a confirmed pickup, a guide who actually knows the place and a schedule that visits at the right hour rather than the convenient one. It works as a standalone half day or stitched into a fuller program, and it earns its keep with clients who have already done the famous circuit. Ask the trade desk how it pairs with the other experiences on this page — the combinations usually cost less than the parts.

Guides make this experience, so we assign them by source market: English as standard, with Mandarin, Russian, Arabic, German, French and other major languages available on request for Yokohama Chinatown. Briefings happen before day one, not in the vehicle. If your clients have mobility needs, young children or a photography obsession, tell the trade desk at booking and the Yokohama team will shape the pacing accordingly.

For the photographers in the group — and every group now has them — Yokohama Chinatown has its golden minutes, and our Yokohama guides know precisely when they fall in each season. We will happily shift a pickup by forty minutes to put your clients in the right light, because the images they bring home are the most persuasive marketing your agency never had to commission. Tripods, drone rules and photography permissions vary by site; flag serious photographers at booking and the desk pre-clears what can be pre-cleared.

Cup Noodles Museum

Cup Noodles Museum gives Yokohama its historical depth, and it deserves better than a drive-by. We allocate a generous 90 minutes to two hours with a licensed guide whose commentary turns stones and rooms back into the living world they once were. Tickets are pre-purchased so clients walk past the queue, and we time the visit to the cooler ends of the day — heritage sites here offer little shade. Photography rules vary by hall and gallery, so the guide flags them as you go. The visit slots naturally into a half-day with lunch at a vetted local kitchen.

Every booking for Cup Noodles Museum sits under the watch of our 24/7 operations desk. If weather, closures or a delayed flight into Via Tokyo — 30 min by train disrupt the plan, the Yokohama team re-sequences the day in real time and tells your client what happens next before they have time to worry. You receive a short written note when anything material changes — no surprises in the post-trip debrief.

For the photographers in the group — and every group now has them — Cup Noodles Museum has its golden minutes, and our Yokohama guides know precisely when they fall in each season. We will happily shift a pickup by forty minutes to put your clients in the right light, because the images they bring home are the most persuasive marketing your agency never had to commission. Tripods, drone rules and photography permissions vary by site; flag serious photographers at booking and the desk pre-clears what can be pre-cleared.

Sankeien Garden

Sankeien Garden supplies the scenery that sells Yokohama on an agency screen — and it over-delivers in person. We operate it as a guided soft-adventure morning or full day, depending on how deep your clients want to go, with hotel pickup, park permits and refreshment stops all pre-arranged. The golden rules: start early, carry water, wear shoes with grip, and leave the itinerary a little slack so nobody is marched past the best view at speed. In the green season the landscape is at its most dramatic; in the dry months access is at its easiest. We will advise per departure date.

Every booking for Sankeien Garden sits under the watch of our 24/7 operations desk. If weather, closures or a delayed flight into Via Tokyo — 30 min by train disrupt the plan, the Yokohama team re-sequences the day in real time and tells your client what happens next before they have time to worry. You receive a short written note when anything material changes — no surprises in the post-trip debrief.

As an upsell, Sankeien Garden works hardest in combination: pair it with one of the other experiences on this page sharing the same geography and the same vehicle, and the half-day price of each drops while the day reads as a richer product on your itinerary. Our Yokohama planners build those pairings daily and will flag the natural matches on the quotation unprompted. Private upgrades, extended dwell time and meal add-ons are itemised separately, so you choose the margin architecture rather than inheriting ours.

Red Brick Warehouse

Not every memorable experience needs a headline, and Red Brick Warehouse proves it in Yokohama. This is the connective tissue of a well-built program: unhurried, local in flavour and easy to operate, with our driver and guide shaping the visit around the group rather than a fixed script. We use it to balance intense sightseeing days, to give families a gentler morning or to add texture for clients on a second visit. Pickup times flex around your itinerary, entry arrangements are handled in advance and it combines with neighbouring stops into a coherent, fairly-priced half day.

For agents, the commercial logic is simple: Red Brick Warehouse is contracted at net rates with tickets, transfers and guiding bundled into one line on the quotation. You set your own margin. We confirm availability within 24 hours, issue vouchers your clients can show on a phone, and absorb the small operational hiccups — a late pickup, a weather swap — through the Yokohama ground team without bothering you or your client.

As an upsell, Red Brick Warehouse works hardest in combination: pair it with one of the other experiences on this page sharing the same geography and the same vehicle, and the half-day price of each drops while the day reads as a richer product on your itinerary. Our Yokohama planners build those pairings daily and will flag the natural matches on the quotation unprompted. Private upgrades, extended dwell time and meal add-ons are itemised separately, so you choose the margin architecture rather than inheriting ours.

Beyond the headline experiences, the Yokohama ground team keeps a longer menu of excursions, private dining set-ups and special-interest programs that never make it onto a public page — golf days, photography mornings, faith-based visits and teambuilding formats among them. If your client brief does not match anything above, describe it to the trade desk and we will build it. And because Yokohama sits within easy reach of Tokyo and Kamakura, most of these experiences can be woven into a wider Kanto routing without repositioning hotels every night.

Seasonality decides whether a Yokohama program delights or disappoints, so here is the honest month-by-month picture our operations team works from. Because Yokohama runs on Japan's four-season temperate calendar, the headline windows are cherry blossom in late March and April and autumn foliage in November, with clear dry winters and hot, humid summers between. Use it to set expectations at the point of sale — clients forgive weather they were warned about and never forgive weather they were promised away.

January in Yokohama

Clear, cold and dry in Yokohama: crisp days of 2–10°C, the year's best visibility (prime Mt Fuji clarity), winter illuminations and low-season value. Lock in hotels for any sakura-adjacent dates early. Vehicle dispatch runs to the season: earlier starts in summer heat, winter-experienced drivers when snow is likely. Booking note: confirm rooms 60–90 days out for this window.

February in Yokohama

Still cold and dry in Yokohama with bright skies and few crowds. Plum blossoms open late in the month, a quiet prelude to the sakura rush, and rates remain at their friendliest. Hotel materialisation deadlines bite hardest in this window — the desk flags every cut-off date in writing. Booking note: family demand spikes — reserve connecting rooms early.

March in Yokohama

Spring arrives in Yokohama: mild 10–16°C and the cherry blossoms beginning late in the month. Demand surges as sakura approaches — book six to nine months out for blossom dates. Our operations desk re-checks every transfer and rail leg against the live conditions each morning this month. Booking note: peak-season cut-offs bite — confirm in writing to protect yourself.

April in Yokohama

Sakura peak in Yokohama: mild 15–20°C, cherry blossoms at their height and the busiest, most beautiful window of the year. Golden Week closes the month with a domestic demand spike. Hotel materialisation deadlines bite hardest in this window — the desk flags every cut-off date in writing. Booking note: ideal for honeymoon upgrades at shoulder pricing.

May in Yokohama

Fresh, pleasant Yokohama at 18–23°C — fresh greenery, comfortable touring and thinning crowds after Golden Week. One of the most underrated months to sell. Excursion capacity is managed day by day, with weather swaps decided before clients reach the lobby. Booking note: peak-season cut-offs bite — confirm in writing to protect yourself.

June in Yokohama

Early summer in Yokohama brings the short rainy season (tsuyu): warm 23–26°C with humid spells and showers between bright days. Hydrangeas peak; build flexible afternoons into the program. Hotel materialisation deadlines bite hardest in this window — the desk flags every cut-off date in writing. Booking note: family demand spikes — reserve connecting rooms early.

July in Yokohama

Hot, humid summer in Yokohama at 28–33°C, the rains easing into festival season — fireworks (hanabi) and summer matsuri light up the evenings. Start sightseeing early and plan cool breaks. Vehicle dispatch runs to the season: earlier starts in summer heat, winter-experienced drivers when snow is likely. Booking note: confirm rooms 60–90 days out for this window.

August in Yokohama

Peak summer heat in Yokohama, 30–34°C and humid, with the Obon holiday mid-month tightening domestic travel. Festivals abound; air-conditioned timing and early starts are essential. Guide allocation tightens in busy weeks, so language requests should travel with the booking, not after it. Booking note: rail seats and flights fill before hotels do — sequence transport first.

September in Yokohama

Warm easing to comfortable in Yokohama, 25–30°C, though early autumn carries some typhoon risk. Crowds thin and the first hints of foliage appear in the north. Excursion capacity is managed day by day, with weather swaps decided before clients reach the lobby. Booking note: keep one flex day in the program for weather swaps.

October in Yokohama

Crisp, clear autumn in Yokohama at 18–23°C — superb touring weather as the foliage begins. The second peak season after sakura; quote leaf-colour dates carefully. On the ground, drivers and guides are confirmed the evening before each program day, whatever the month. Booking note: confirm rooms 60–90 days out for this window.

November in Yokohama

Autumn foliage peak in Yokohama: cool 12–18°C, brilliant maple colour and clear skies. Rivalling sakura for beauty and demand — confirm rooms and guides well ahead. Hotel materialisation deadlines bite hardest in this window — the desk flags every cut-off date in writing. Booking note: confirm rooms 60–90 days out for this window.

December in Yokohama

Cold, clear and dry in Yokohama: 5–12°C, sparkling winter illuminations and the year's best Mt Fuji views. Christmas–New Year demand peaks hard, so confirm rooms and vehicles early. Guide allocation tightens in busy weeks, so language requests should travel with the booking, not after it. Booking note: keep one flex day in the program for weather swaps.

Shopping in Yokohama

Shopping in Yokohama is part of the itinerary, not an afterthought — clients measure a destination partly by what they carry home. The venues below are the ones our local team actually sends people to, with honest notes on what each does best. We fold shopping stops into touring days at natural points, advise on tax-free procedures for overseas visitors, and can arrange luggage forwarding for bulky finds so the purchase never becomes a baggage problem.

Local shopping streets. shotengai arcades in Yokohama; we fold it into touring days at net rates so agents keep the margin. Regional crafts. traditional local products; ask the trade desk how it pairs with the day programs above.

Dining in Yokohama

Ask anyone who has been what they remember about Yokohama and the food arrives in the first sentence. The listings below are our team's working shortlist — the places we send our own staff. We schedule dining experiences when each venue is at its natural best, secure reservations that fill weeks ahead, and always carry the dietary notes from your booking so nobody ends up stranded at a feast. From standing sushi counters to celebration kaiseki and Michelin tables, the spread suits every file.

Local specialities. regional dishes of Yokohama — bookable through our desk with transfers timed to your program. Izakaya dining. casual Japanese pub fare — our local team confirms timings and holds space on peak dates.

Wellness in Yokohama

A spa or onsen afternoon is one of the easiest upsells in Yokohama — low effort, high delight, healthy margin. The houses listed below are vetted for standards, not just decor, and our guides brief the bathing etiquette that makes the experience comfortable for first-timers. For wellness-led clients we go further: ryokan onsen nights, forest-bathing mornings and practitioner-led programs, all quoted net through the trade desk.

Onsen & sento. hot-spring bathing culture — our local team confirms timings and holds space on peak dates. Gardens & temples. calm green spaces; ask the trade desk how it pairs with the day programs above.

Entertainment in Yokohama

Evenings and recreation are where Yokohama programs win their reviews, because a memorable night out lands hard. The options below cover families, couples and groups; our role is matching the right venue to the right manifest and running the transfers so the evening never ends with a taxi negotiation. We brief honestly on tone — what suits children, what does not — so your recommendation always lands well.

Seasonal festivals. yokohama matsuri and events; ask the trade desk how it pairs with the day programs above. Local nightlife. bars and izakaya — our local team confirms timings and holds space on peak dates.

Dietary note for agents: as Japan's capital region, Yokohama handles every dietary requirement better than anywhere else in the country — vegetarian, vegan, halal-certified and allergy-aware kitchens are all findable, and our guides know them by name. We collect requirements at booking, brief each restaurant on the route and adjust hotel breakfasts per manifest, so nothing is left to chance on the ground.

These three sample programs show how we typically sequence Yokohama for the trade — a tight first-timer format, a complete stay and a regional combination. All are templates, not fixed products: the trade desk re-times, re-prices and re-routes them around your clients flights, budget and pace, and returns a fully-costed quotation within 24 hours.

Classic Yokohama — 3 days

The essential first-timer format: arrival, the headline sights and a structured farewell, built around Via Tokyo — 30 min by train.

• Day 1: Arrival via Via Tokyo — 30 min by train — meet and greet, private transfer (30 min from central Tokyo; 30 min from Haneda), hotel check-in and an easy evening orientation walk with dinner recommendations.
• Day 2: Full guided day pairing Minato Mirai 21 & Landmark Tower with Yokohama Chinatown — early start to beat heat and crowds, vetted local lunch, licensed guide throughout and the vehicle on standby all day.
• Day 3: Flexible final morning around Cup Noodles Museum or free time for the hotel pool, late checkout where contracted, then a timed transfer back to Via Tokyo — 30 min by train against the flight schedule.

Net-rate note: the 3-day format prices keenly because one vehicle and one guide cover the whole program — ask the desk for the per-person tiering at 2, 4 and 6 pax.

Complete Yokohama — 5 days

The full destination at a humane pace, with a free day that protects satisfaction scores and invites upsells.

• Day 1: Arrival via Via Tokyo — 30 min by train, private transfer and check-in; sunset welcome moment and a briefing pack with the week mapped out day by day.
• Day 2: Signature day: Minato Mirai 21 & Landmark Tower in the morning light, then Yokohama Chinatown in the afternoon — guide, tickets and lunch all pre-arranged at net rates.
• Day 3: Second excursion day built around Cup Noodles Museum with Sankeien Garden woven in — paced for photography and unhurried stops rather than a checklist sprint.
• Day 4: Free day with optional add-ons: Red Brick Warehouse, spa time, a cooking class or a guided market morning — each bookable as a same-week module through our desk.
• Day 5: Slow breakfast, a last look at the neighbourhood, then the airport transfer to Via Tokyo — 30 min by train timed against the live flight number by the 24/7 desk.

Net-rate note: five-day programs unlock better hotel tiers — the per-night contract rates improve at 4+ nights in most Yokohama properties we hold.

Combination — 7 days with Kamakura and Kawagoe

The regional best-of: Yokohama anchored with its Kanto neighbours Kamakura and Kawagoe, one ground team handling every leg.

• Day 1: Arrive via Via Tokyo — 30 min by train; private transfer, check-in and an easy first evening in Yokohama to shake off the flight.
• Day 2: Headline Yokohama day: Minato Mirai 21 & Landmark Tower plus Yokohama Chinatown with licensed guide, entrance tickets and a vetted lunch stop included.
• Day 3: Morning at Cup Noodles Museum, afternoon transfer toward Kamakura — luggage handled, same coordinator, scenic stop en route where the road allows.
• Day 4: Full day in Kamakura: its signature experiences operated by the same regional team, so vouchers, guides and standards stay consistent.
• Day 5: Onward leg to Kawagoe with a guided highlight on arrival — the day is built around one unhurried transfer, not two rushed ones.
• Day 6: Kawagoe at full depth — we pick the two strongest experiences for your client profile and keep the evening free.
• Day 7: Return transfer and departure via the most sensible gateway for the routing — the desk sequences flights so nobody backtracks.

Net-rate note: multi-stop programs are where a DMC earns its keep — one invoice, one coordinator, contracted rates on every leg. Send your dates and the trade desk returns the full costing, hotel options included, within 24 hours.

The same destination sells completely differently to different files, so here is how our team positions Yokohama segment by segment. Yokohama sits in Kanto, the gateway region almost every Japan itinerary passes through, so it slots into programs without a single extra flight, which shapes who books it and why.

Families in Yokohama

Families are won or lost on pacing, and Yokohama paces well when the program respects nap times, meal times and attention spans. We anchor family days around Sankeien Garden and Minato Mirai 21 & Landmark Tower, both of which hold children's interest without exhausting the adults, and we keep drive segments short with snack-and-bathroom logic built into the route sheet. Hotels are chosen for interconnecting rooms, pools with shallow ends and breakfast that small people will actually eat. Guides briefed for multigenerational groups adjust commentary on the fly — facts for grandparents, games for the kids — and every quotation flags which experiences carry minimum ages.

Honeymoons & couples in Yokohama

Honeymooners buy mood, and Yokohama delivers it when the program protects privacy and timing. We build couple-first days around Minato Mirai 21 & Landmark Tower in the soft early light and Sankeien Garden timed for golden hour, with private vehicles and guides throughout — no shared minivans on a honeymoon, ever. Room-level details carry the romance: high-floor or view categories negotiated at contracting, petals-and-sparkling staging on arrival night, and one show-stopper dinner reserved before the couple even lands. The trade desk flags every honeymoon booking so the ground team treats it as the once-in-a-lifetime file it is.

Luxury & VIP in Yokohama

Luxury clients forgive nothing and remember everything, so our Yokohama VIP programs are engineered backwards from the failure points. Arrival is met airside where the airport allows it; vehicles are late-model, chilled and stocked; and the itinerary holds white space deliberately — affluent travellers buy freedom, not density. Around that frame we stage the destination at its best: Cup Noodles Museum privately and unhurried, Minato Mirai 21 & Landmark Tower with the access and timing money is supposed to buy. Hotel placement leans on our top-tier contracts, and a senior coordinator owns the file from first transfer to final lounge.

Groups & MICE in Yokohama

For groups and MICE planners, Yokohama is a logistics equation before it is a destination — and we solve it daily. Coach fleets, hotel blocks, manifest changes at midnight and a gala venue that photographs well in the post-event report: all handled by one Explera project team with a single point of contact. Cup Noodles Museum converts into a strong group excursion with marshalled timing, and Sankeien Garden adapts to teambuilding or hosted formats at scale. Site inspections are arranged for serious files, costing is itemised per pax band, and every program carries a contingency layer the delegates never see.

Adventure & active in Yokohama

Active clients want their pulse raised and their logistics invisible, and Yokohama obliges on both counts. We build adventure programs around Sankeien Garden — operated with proper safety briefings, quality equipment and guides certified for the activity — and layer in Minato Mirai 21 & Landmark Tower for variety. Fitness levels are collected at booking, honest difficulty grades go on every quotation and there is always a plan B when weather closes a route. Early starts are the norm: the best conditions, the emptiest trails and the coolest hours all live before 9am, and adventure clients are the one segment that never complains about it.

Getting there

Yokohama is reached via Via Tokyo — 30 min by train, and the transfer logic is simple once it is operated properly: 30 min from central Tokyo; 30 min from Haneda. Explera meets every arrival with a name board, a GPS-tracked vehicle from our own fleet — sedans, vans and coaches scaled to the manifest — and an English-speaking driver monitored against the live flight number, so delays cost your client nothing but the delay itself. Onward connections from other Japan regions are sequenced by the trade desk: we will tell you frankly whether the shinkansen, a domestic flight or a private road transfer serves the routing best, and we price each option side by side on the quotation.

Getting around

On the ground in Yokohama, we mix the rail network with private vehicles: trains and the shinkansen handle the long, fast legs while a dedicated car or van with a driver who knows the back ways covers the touring days, with fuel, parking and waiting time included so the vehicle stays with the group. Local colour — a tram ride, a ropeway, a market walk — is woven in deliberately where it adds to the story. For evening outings the same driver returns, which clients notice and appreciate.

Where to stay — areas

Three placement logics cover Yokohama. The central or station area concentrates hotels, dining and transfers — the default for first-timers and anyone prioritising convenience. The waterfront or resort edge trades a central address for sea views, calm and resort grounds; couples and long-stay files settle here. The quieter outskirts and nearby bays hold boutique and onsen stock for travellers touring by private vehicle anyway. We contract the strongest property in each band and will say plainly which suits your client.

Practical notes for agents

Practical notes for agents: lead times in Yokohama run short for ground arrangements — 72 hours covers most standard programs — but peak-season hotel space wants 60–90 days. Vouchers are issued per service and honoured on a phone screen; rooming lists can change up to materialisation deadlines we state plainly at confirmation. Every file carries the 24/7 desk number, every driver is briefed the evening before, and anything that goes sideways is fixed first and reported to you in writing afterwards.

The sakura (late March–April) and autumn-foliage (November) peaks are when everyone wants Yokohama, so work 90–120 days ahead for those windows and longer over the year-end holidays. Summer and winter departures confirm comfortably inside 30–60 days, often with negotiable extras attached. National peaks — cherry-blossom season, Golden Week (late April–early May), Obon (mid-August), the autumn foliage and the year-end stretch — tighten availability everywhere, Yokohama included; add 30 days to every lead time when a program touches them.

Cancellation awareness protects your margin: our standard ground arrangements in Yokohama carry humane cut-offs that we state in writing on every quotation, but peak-date hotel space and event tickets often carry stricter, supplier-imposed terms — we flag those lines explicitly so nothing hides in the fine print. Where a client books early and the market softens, we will tell you; repricing honesty is cheaper than a lost partner.

For agencies running Yokohama as a programmed destination, series allotments are the lever: committed seat-and-room blocks across a season give you guaranteed space in the tight windows and protected rates when walk-in prices spike. The trade desk builds allotment proposals around your expected volumes, with sensible release-back dates so unsold space never becomes your problem. One conversation in the contracting season saves fifty availability emails in the selling season.

The booking flow itself is built for trade speed: enquiry to fully-costed Yokohama quotation within 24 hours, confirmation on your written acceptance, and vouchers issued per service so your clients carry proof of everything on a phone screen. Payment terms are agreed at partnership level rather than per file, deposits scale with how far out the booking sits, and the 24/7 desk owns every confirmed program from the first transfer to the last — which is why late changes are absorbed rather than litigated.

On the water around Yokohama, the rules we operate by are simple and non-negotiable: reef-safe sunscreen briefed to every manifest, no anchoring on coral — our crews use moorings or drift — no touching or feeding marine life, and group sizes that respect the fragile sites we visit. Marine-park fees are paid in full, because that money is the reef's budget. Nationwide, we honour Japanese etiquette as policy: shrine and temple decorum briefed in advance, quiet on public transport, photography permissions secured first, and overtourism hotspots timed to off-peak hours — anywhere in Japan, regardless of what a cheaper supplier offers.

Explera's wider policy travels with every Yokohama booking: single-use plastics minimised on our vehicles and boats, licensed local guides on every program because livelihoods matter as much as commentary, and honest pre-trip briefings that turn clients into better guests. We publish these standards to partner agencies because they increasingly win the booking — European and Australian markets in particular now ask, and we would rather you answer with specifics.

For agents, this is sellable substance rather than compliance wallpaper: name the etiquette-first guiding, the community-revenue model and the licensed-guide rule in your Yokohama proposals and watch conversion improve with exactly the clients who spend most. The trade desk can supply the wording, the supporting details and per-program specifics for tender documents and sustainability questionnaires on request.