Contact the trade desk

Talk to a person on Thai ground time.

Whether you are a tour operator in London, an agent in Tokyo or a MICE planner with a live program in Tokyo — the operations desk answers around the clock. New partners are verified within one business day.

Japan operations — ground base

Explera DMC — JATA-registered, operating across all of Japan.

Japan (Ground Operations)

Operations desks in Tokyo, Kyoto, Osaka, Sapporo & Fukuoka

Reg. JATA Member 24/7 operations All regions covered
Get in touch

How to reach us.

WhatsApp — fastest+66 93 656 8090Live trade desk on Thai ground time, 24/7 for travelling clients
B2B emailb2b@explera.jpRFQs, partnerships and rate requests — answered within 24 hours
Accounts & settlementsaccounts@explera.jpInvoices, payment confirmations and statements
LicenceReg. No. JATA MemberJapan National Tourism Organization (JNTO) — verify before you partner
Emergency while travelling

A dedicated emergency contact is printed in every set of travel documents — your clients always have an Explera coordinator one call away, at any hour.

Send an enquiry

RFQs, partnership questions, MICE briefs — all routed to the right desk.

Replies within 24 h, Mon–Sun

Enquiry received

The trade desk will reply within 24 hours. Urgent? Message +66 93 656 8090 on WhatsApp.

Our international offices

Registered entities — Hong Kong & India.

Hong Kong

Explera DMC Limited
Unit 1603, 16/F THE L. Plaza
367–375 Queen's Road Central
Sheung Wan, Hong Kong
HK CIN80454221

India

Explera (India)
S-021, Surat Diamond Bourse
Dream City, Khajod
Surat, India
IN CINU63030GJ2019PTC108425
GSTIN24AAFCE5092A1Z1
IATA96215733
Trade newsletter

Net-rate offers and Japan intel, monthly.

New programs, seasonal openings and trade-only rates — one email a month, no noise.