Contact our Japan DMC trade desk — a person, around the clock.
Whether you are a tour operator in London, an agent in Tokyo or a MICE planner with a live program in Tokyo — the operations desk answers around the clock. New partners are verified within one business day.
How do I contact Explera's Japan trade desk?
Email b2b@explera.jp, starting a new email for each enquiry, or message +66 93 656 8090 on WhatsApp, the fastest route. The desk answers B2B enquiries from travel agents, tour operators and MICE planners; travelling clients reach operations around the clock.
Last updated: 14 October 2026
Enquiry received
The trade desk will reply within 24 hours. Urgent? Message +66 93 656 8090 on WhatsApp.
How to reach us.
A dedicated emergency contact is printed in every set of travel documents — your clients always have an Explera coordinator one call away, at any hour.
Explera DMC — IATA TIDS-registered, operating across all of Japan.
Japan (Ground Operations)
Ground operations across Tokyo, Kyoto, Osaka, Sapporo & Fukuoka
Four rules that get you a quotation fast.
We welcome enquiries from travel agents and tour operators worldwide. Work with us this way and our Japan team can cost your programme without back-and-forth.
Send your full requirements
Travel dates, number of travellers (adults and children), hotel category, the cities to cover and every service you need — to b2b@explera.jp. We cannot quote from a one-line request.
One enquiry, one fresh email
Start every new enquiry in a new email with a clear subject line, for example “Japan Group — 15 Pax — Oct 2026”. Please do not reply on an old thread: each file is tracked separately, and mixed threads delay your quotation.
US$100 quotation fee
Each Japan enquiry carries a US$100 fee for the costed quotation and day-by-day itinerary, paid before we start. It is credited in full against your invoice when the booking is confirmed.
Costed for your brief
We do not send rate sheets, blanket price lists or general promotions. Every proposal is costed by hand against your requirements — that is what makes our net rates quotable.
List your hotel or experience with Explera.
Are you a hotel, resort or an activity & experience operator that wants to sell to Explera's worldwide travel-agent network? Send your property profile, net rates and contracting terms to our partnerships desk. This inbox is for hotel & activity vendor contracting only — travel-agent RFQs go to the trade desk above.
Registered entities — New Zealand, Thailand, Hong Kong & India.
Explera’s Thailand operating company is Explera DMC Co., Ltd., registered in Bangkok (DBD 0115553008378), alongside registered entities in New Zealand, Hong Kong and India. All commercial agreements and contracts are issued from our Hong Kong head office.
Assessing Explera as a company rather than as a supplier? The investor & company information page sets out the group structure, the trade registrations and where corporate enquiries go.
New Zealand
Explera DMC New ZealandNew Zealand
Thailand
Explera DMC Co., Ltd.Si Lom Road (Soi 17), Silom
Bang Rak, Bangkok 10500
Hong Kong Head office
Explera DMC Limited367–375 Queen's Road Central
Sheung Wan, Hong Kong
India
Explera Vacations Private LimitedDream City, Khajod
Surat, India